Privacy Policy — acb67 Online Casino

acb67 collects personal data about you through several channels: directly from you during registration and account management, automatically through your interaction with our platform, and from third-party partners where this is necessary for compliance or service delivery. The categories of information we collect are described below.

Registration and Identity Data

When you create an account on acb67, we collect the following information:

• Your full legal name as it appears on a government-issued identity document.
• Your email address and mobile phone number registered in Bangladesh.
• Your date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Your current residential address in Bangladesh.
• Your chosen username and an encrypted hash of your password (we never store passwords in plain text).

Identity Verification (KYC) Documents

To comply with Know Your Customer (KYC) requirements, acb67 may request copies of the following documents from you:

• National Identity Card (NID) issued by the Bangladesh Election Commission.
• Valid passport issued by the Government of Bangladesh.
• Valid driving licence bearing a photograph and date of birth.
• Recent utility bill or bank statement (dated within 90 days) confirming your address.

KYC documents are stored securely and used solely for identity verification. They are not shared with any party that does not have a direct role in the verification process.

Financial and Transaction Data

To process your deposits and withdrawals, acb67 collects data relating to your financial transactions, including payment method identifiers (such as your registered bKash or Nagad mobile number), transaction amounts, timestamps, and reference numbers. We do not store complete payment credentials such as mobile banking PINs or bank card numbers on our own servers — these are handled directly by the respective payment providers via their secure APIs.

Technical and Usage Data

When you access acb67, our servers automatically record certain technical information about your session. This data is used for platform security, fraud detection, and service improvement. It includes:

• Your IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Pages visited, games played, betting markets accessed, and time spent on each section of the platform.
• Session start and end times, login history, and logout events.
• Referral source — the URL or channel through which you arrived at acb67.

Communications Data

If you contact the acb67 support team via email or live chat, we retain records of those communications, including the content of your messages, timestamps, and any attachments you provide. These records are used to resolve your query, improve our support quality, and maintain an audit trail for compliance purposes.

acb67 processes your personal data for specific, defined purposes. We do not use your data in ways that are incompatible with those purposes or that you would not reasonably expect given the nature of our service. The primary purposes for which we use your data are set out below.

Marketing Communications

acb67 may send you promotional emails or SMS messages about bonuses, seasonal offers (such as BPL season promotions, Eid special offers, or Pohela Boishakh campaigns), and new game releases — but only where you have given your explicit consent to receive such communications during registration or subsequently through your account settings. You may withdraw your consent at any time by updating your notification preferences in your account settings or by emailing [email protected] with a request to unsubscribe. Withdrawal of consent does not affect the lawfulness of processing that occurred before it was withdrawn.

Automated Decision-Making

acb67 uses automated systems to detect fraudulent activity, identify unusual account behaviour, and enforce responsible gaming limits. In certain circumstances, these automated systems may result in a temporary account restriction without prior human review. Where such a restriction is applied, you will be notified promptly and afforded the opportunity to request a manual review by the acb67 compliance team by contacting [email protected].

acb67 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only with parties that are contractually bound to handle it with the same level of care and confidentiality that we apply ourselves.

Payment Service Providers

To process deposits and withdrawals in BDT, acb67 shares the minimum necessary transaction data with our approved payment partners, which currently include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the information required to execute and reconcile each specific transaction. They are not authorised to use your data for any purpose beyond the payment service they are contracted to deliver.

Identity Verification Partners

acb67 may engage certified third-party KYC and identity verification service providers to assist in validating the identity documents submitted by users. These partners operate under strict data processing agreements and are permitted to process your identity data solely for the purpose of performing the verification service on acb67's behalf.

Game Technology Providers

The games available on acb67 are provided by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited session and game-round data necessary to deliver gameplay, resolve disputes, and maintain RNG audit trails. They do not receive your full registration or financial data.

Legal and Regulatory Disclosure

acb67 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally compelled to do so, or where we reasonably believe disclosure is necessary to prevent or detect a crime, protect the safety of individuals, or comply with a valid legal process. In such circumstances, acb67 will disclose only the minimum data required to fulfil the legal obligation.

acb67 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and understand how players interact with our games and betting markets. A cookie is a small text file stored on your device when you visit a website. The cookies we use fall into the following categories:

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain parts of the acb67 platform — in particular, strictly necessary cookies cannot be disabled without preventing you from logging in or using game sessions. For instructions on managing cookies in your specific browser, please refer to your browser's official help documentation. You may also adjust your marketing cookie preferences through your acb67 account settings at any time.

acb67 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Active account data — retained for the full duration of your account's active status and for a period of five (5) years after account closure, to meet financial record-keeping obligations.
• KYC and identity verification documents — retained for a minimum of five (5) years after account closure in accordance with anti-money laundering record-keeping standards.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction for financial audit and AML compliance purposes.
• Customer support communications — retained for three (3) years from the date of the last interaction, unless a longer period is required by an ongoing dispute or legal process.
• Technical and usage logs — retained for up to twelve (12) months for fraud detection and platform security analysis, after which they are aggregated or deleted.
• Marketing consent records — retained for the duration of your consent and for one (1) year after withdrawal of consent, to demonstrate compliance with consent obligations.

Data Storage Location

acb67's primary data infrastructure is hosted on servers protected by industry-standard physical and logical security controls. All servers storing personal data of acb67 users employ encryption at rest and in transit. Access to production systems containing user data is restricted to authorised personnel on a strict need-to-know basis, with all access events logged and reviewed regularly.

Data Deletion

Upon expiry of the applicable retention period, or upon receipt of a valid and verifiable deletion request from you, acb67 will securely delete or anonymise your personal data such that it can no longer be associated with your identity. Where full deletion is not immediately possible due to backup schedules or ongoing legal obligations, acb67 will isolate the data from active processing and delete it as soon as the relevant obligation is satisfied.

As a user of acb67, you hold the following rights with respect to the personal data we hold about you. These rights may be exercised at any time by submitting a written request to [email protected], clearly stating the right you wish to exercise and providing sufficient information to verify your identity.

• Right of Access: You have the right to request a copy of the personal data acb67 holds about you, along with information about how it is processed, the legal basis for processing, and the categories of third parties with whom it has been shared.
• Right to Rectification: If any personal data held by acb67 about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: In certain circumstances — such as where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies — you have the right to request that acb67 delete your personal data. This right is subject to any legal obligations that require us to retain data for a specified period.
• Right to Restrict Processing: You may request that acb67 restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested or while an objection to processing is being assessed.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of the personal data you provided to acb67 in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing of your personal data that is based on acb67's legitimate interests, including profiling for marketing purposes. Where you object to marketing processing, acb67 will cease that processing immediately.
• Right to Withdraw Consent: Where acb67 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

acb67 takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures are reviewed and updated on a regular basis in response to evolving security risks and industry best practices.

Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transmitted between your device and acb67's servers is encrypted using industry-standard TLS protocols, preventing interception during transit.
• Encryption at Rest: Sensitive data stored on acb67's servers — including identity documents and financial records — is encrypted at the storage layer using AES-256 encryption.
• Password Hashing: User passwords are never stored in plain text. acb67 applies a strong cryptographic hashing algorithm with per-user salting to protect password data even in the unlikely event of a database compromise.
• Two-Factor Authentication (2FA): acb67 offers 2FA for all registered accounts, adding a second layer of security to the login process via a one-time code sent to your registered mobile number.
• Intrusion Detection: acb67's infrastructure is monitored continuously for unusual access patterns, potential intrusions, and anomalous data flows using automated detection systems.

Organisational Safeguards

• Access to systems containing personal data is restricted to authorised personnel whose job role requires it, on a documented need-to-know basis.
• All staff with access to personal data are required to complete privacy and data security training and are bound by confidentiality obligations.
• acb67 conducts regular internal security assessments and works with external security specialists to identify and remediate vulnerabilities.
• A documented data breach response procedure is in place, including processes for containing a breach, assessing its impact, notifying affected users, and reporting to relevant authorities where required.

acb67 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the services we provide. When we make a material change to this Policy, we will update the "Last Updated" date at the top of this page. Where the change is particularly significant, we may also notify registered users via their registered email address.

We encourage you to review this Privacy Policy periodically. Your continued use of acb67 following the posting of any update constitutes your acknowledgement of the revised Policy. If you do not agree with any part of the updated Policy, you should cease using the platform and may request account closure by contacting our support team.

Children's Privacy

acb67 is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and permanently close the associated account. Parents or guardians who believe a minor has registered an account on acb67 should contact [email protected] immediately.

Links to Third-Party Content

The acb67 platform may contain references to game providers and payment partners. These third-party services operate under their own privacy policies, which acb67 does not control. acb67 is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of any third-party service you interact with in connection with your acb67 account.

Contact the acb67 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which acb67 handles your personal data, please contact us in writing. Our support team is available to respond to all privacy-related enquiries:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 24 hours for general enquiries; within 30 days for formal data rights requests (Bangladesh Standard Time, UTC+6)
• Languages accepted: English